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Frequently Asked Questions

Everything you need to know about Dwit India's AI-powered platform — pricing, features, compliance, implementation, and support. Can't find your answer? Just ask us directly.

General Questions

Understanding Dwit India and AI MLM software

AI MLM Software integrates artificial intelligence, machine learning models, and intelligent automation into every operational layer — from commission calculation and fraud detection to member personalisation and predictive analytics. Regular MLM software performs static, rule-based calculations; an AI-driven platform actively learns from network data and makes intelligent recommendations continuously.

Dwit India is India's leading AI-powered network marketing automation company, founded in 2012. Over 12+ years we have built and deployed MLM software exclusively for direct selling businesses, now serving 2,500+ companies across 30+ countries with a 4.9★ average client rating.

Not at all — in fact, it is the ideal time. Getting expert input before you launch helps you design your compensation plan correctly from day one and avoid costly restructuring later. Many of our most successful clients engaged us when they were just an idea on paper.

Dwit India is deployed in 30+ countries with localised tax compliance and 15+ language support. We serve 10+ industry verticals including health & wellness, e-commerce, crypto/fintech, education, travel, beauty, agriculture, and energy MLM businesses.

Pricing & Plans

Costs, licensing models, and compensation plan types

Three pricing models: SaaS Monthly Subscription (low upfront cost, ideal for startups), One-Time Licence (full ownership with source code delivery), and Revenue Share / Enterprise (zero upfront investment). All pricing is transparent and fixed-price with no hidden costs. Contact us for a quote within 24 hours.

Binary, Matrix, Force Matrix, Unilevel, Generation (Breakaway), Stairstep, Monoline, Board, ROI/Investment, Recycle, Gift Donation, Hybrid (any combination of 2–4 plans), and fully Custom plans — 13+ plan types in total, built from 400+ unique configurations over 12 years.

Not on our One-Time Licence and SaaS plans — pricing is fixed regardless of network size, so growth never triggers penalty fees. Only the Revenue Share model charges a small percentage of commissions processed, aligned directly with your business growth.

Instead of a generic trial account, we offer a free 30-minute live demo configured to your exact compensation plan — a far more useful way to evaluate the platform than a self-serve trial. Book a session and our expert will show your plan live.

Features & Platform

What the platform can do for your business

Yes — completely, at scale. It handles all 13+ plan types natively, including Hybrid plans combining 2–4 structures with full income isolation per stream, using fixed-point arithmetic with zero rounding errors. Stress-tested at 1M+ concurrent member networks with sub-200ms commission calculation latency.

Dwit India's machine learning models generate 30/60/90-day revenue forecasts, predict which distributors are likely to churn, and identify prospects with the highest conversion probability. Clients report an average 34% improvement in network growth with 93%+ forecast accuracy.

Yes — native iOS and Android apps plus a Progressive Web App (PWA), all with biometric login, real-time push notifications, offline mode with auto-sync, a gamified training module, and a QR-based refer & earn system with UTM tracking.

Yes. Pre-built connectors are available for Salesforce, HubSpot, Zoho CRM, WooCommerce, Shopify, Magento, OpenCart, SAP, Oracle, Tally, and Busy Accounting — plus a full RESTful and GraphQL API for anything custom.

Yes — multi-currency commission support with live foreign exchange rates, and 15+ languages including Hindi, English, Arabic, Spanish, and French, making Dwit India suitable for global network expansion.

Technical & Security

Infrastructure, fraud detection, and data protection

A multi-layer AI approach: Isolation Forest unsupervised anomaly detection, device fingerprinting, velocity heuristics, graph neural networks, and IP clustering analysis. Threats trigger auto-suspension and an admin alert within seconds. Clients report a 96–99% fraud elimination rate after deployment.

Dwit India guarantees 99.99% uptime SLA. The platform runs on Kubernetes-orchestrated microservices across AWS and GCP multi-region deployments, with AI models served via low-latency ONNX Runtime inference (p99 latency under 50ms).

AES-256 encryption at rest and in transit, role-based access control (RBAC), mandatory 2FA for admin accounts, VAPT-certified infrastructure, ISO 27001 certification, and full GDPR/DPDP Act compliance for personal data handling.

Yes. Dwit India has migrated data from 50+ legacy platforms with zero-downtime blue-green deployment. Migration includes distributor records, genealogy structure, historical commissions, and wallet balances, backed by a 90-day hypercare support period.

Compliance & Legal

Regulatory compliance for direct selling in India and globally

Yes — DIPP Direct Selling Guidelines 2016 with mandatory buyback and cooling-off period management, TDS 194H automated deduction, GST automation with GSTR filing-ready reports, MCA 2021 income disclosure statements, and DPDP Act 2023 data privacy compliance. Anti-pyramid scheme safeguards are built into the commission engine.

Yes. GST invoices are auto-generated per transaction with GSTR-1 export-ready reports. TDS is automatically deducted per the applicable 5% or 20% rule (based on PAN status) with Form 16A certificate generation for every distributor.

Yes. Depending on your industry vertical, Dwit India includes relevant compliance modules — FSSAI for food/nutrition products, SEBI-aligned disclosures for investment-linked plans, and RBI guidelines for fintech and payment-related MLM businesses.

Demo & Support

Booking a demo, onboarding, and ongoing support

Completely free. No credit card required, no setup fees, no commitment of any kind. The demo is a 30-minute live call with a senior Dwit India platform expert. You only pay if you decide to move forward after seeing it in action.

Standard deployments (single plan, up to 50K members) go live in 5–7 business days including full data migration, commission engine configuration, and UAT testing. Complex implementations take 3–6 weeks, always with a dedicated implementation manager.

Every deployment includes a 30–90 day hypercare support period, followed by 24/7 technical support for Enterprise clients and priority business-hours support for SaaS/Licence clients, with SLA-backed response times.

Ideally your founder/CEO, your head of finance or compliance (for GST/TDS discussions), and your IT or operations lead. Many clients start with just the founder and invite team members for a follow-up session — we can run as many sessions as needed.

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